Frequently asked questions

When will my order arrive?

We ship orders every day from Monday to Friday within 24 hours of receiving the order. The fastest and most advantageous carrier is DHL. We carefully package every order that arrives to us. Via DHL, the order usually arrives the next day if we order from Monday to Thursday before 3:00 p.m. For other carriers (PPL), delivery time is 2-4 days.

Can I pick up my order in person?

Unfortunatly this is not possible. We chose to offer the best prices in the market, thus we can only achieve by sending it to your doorstep. Please contact us for further questions: info@dragonschill.com

I paid online and didn't receive a confirmation immediately.

Online payments are automatically processed via the Bank, after the money has been credited to the bank account, an e-mail is automatically sent to you that confirms your payment, if it is a weekend and immediate payment was not used, you will not receive a confirmation until Monday morning.

Which kratom is the best?

Each kratom has something in it and is specific in its own way. If we have no experience with kratom, the ideal choice is to order green kratom Green Maeng-da.

What is kratom made of?

Kratom is a plant/tree that grows mainly in Indonesia, Thailand, and Malaysia, we can also find it in Vietnam.

Foragers collect the leaves from the tree, let them dry and then grind them into a powder, this is the final form of kratom that we know and can buy here.

Is your kratom fresh

Of course, we order our kratom at regular intervals to ensure the highest possible freshness, quality, and aroma